When applying for an Emirates ID card, it’s common to receive notifications via email regarding your application status. For newcomers, understanding and resolving these notifications can feel daunting. However, this guide will help you address issues such as rejections and objections efficiently.
If you receive a notification like “Waiting for Residency,” please refer to our dedicated article titled Solution for ‘Waiting for Residency’ in Emirates ID Status for guidance on addressing that specific issue.
Emirates ID Rejected: Guide 2025 To Remove This Objection
If your Emirates ID application is rejected due to an objection, this may happen when applying for a new ID or renewing an existing one. Rejections can delay your application, and addressing them promptly is essential. Here’s a step-by-step guide to help you resolve common objections.
Key Points to Review in Your Application
- Verify Auto-Generated Arabic Name
When you fill out your application in English, the ICP system auto-generates an Arabic translation. Check that this translation matches the Arabic name on your passport. If it does not, delete the auto-generated text and manually enter the correct name. - Avoiding Email Spam Flags
Using multiple emails across different applications on the ICP portal may cause your account to be flagged as spam. Stick to one email account consistently to avoid any issues. - Resolving Outstanding Issues
If there are unresolved objections on previous applications, they may impact your current Emirates ID application. Check for any previous rejections or unpaid fees, and ensure these are cleared before reapplying.
How to Contact Emirates ID Customer Care
If you continue to face issues with your Emirates ID application despite following the above steps, reach out to ICP customer support. Here’s how:
- Visit the ICP Website
Go to Google.com and search for the ICP UAE website (the official government portal). Click on the link to access the main page. - Navigate to Contact Us
Scroll down to the website’s footer, where you will find the Contact Us page. Here, you will see various contact options. - Available Contact Options
- Phone Number: Directly call the customer care hotline.
- Email Address: Email your query or issue.
- Hamad Chat Service: For a more immediate response, use the Hamad chatbot service on the ICP site. The chatbot can address many common queries and help you file a complaint ticket.
By following these steps, you can directly contact Emirates ID support to resolve any objections and move forward with your application.
